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There has never been a more timely book than Business Class, it contains the easiest, most current, and best advice avialable on business etiquette. One of the things I liked most about the book was how easy to read, learn and apply the lessons are.
If you read this book you'll sell more, build better and deeper relationships and feel more confident than you ever have no matter what the business setting. I consider myself very well versed in business etiquette but I was amazed at what I didn't know about current rules.
I can't tell you how many business situations I've been in where people simply had no concept of proper etiquette.
In reading the book, I learned many things and will definately be more prepared and appropriate as a result. I had no idea for example that if your fork fell on the floor at a restaurant that you should leave it and ask for another rather than picking it up and asking for another. I also didn't realize what the appropriate thing to do was when a woman walks to the table in a business setting (you'll be surprised, your mom and dad may have given you bad advice).
Jacqueline does an amazing job of covering every conceivable business situation and shows you how to handle each appropriately and with grace.
If you ever go to business lunches, dinners, mixers, networking events, or interact with clients in any way I strongly recommend this book. You'll be amazed at the power and confidence you feel after reading it.
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